The Technology Driving Quick Service

fast casualIs your quick service restaurant meeting the growing technology demands of your guests? Here are several ways you can use and enhance your point of sale system to maximize operational efficiency in a QSR or fast casual restaurant: Read more

Restaurant Operations: Strengthen Your Passwords for Restaurant Security

passwordWe encounter passwords in almost every area of our lives. Whether for online banking, education, social media, or at work, passwords control access to much of the information we need every day.

You understand the wealth of information available in your POS system, including important financial information. So you recognize how critical your password can be in securing your restaurant data. Ask yourself—is your password strong enough? Check these 4 tips for creating and managing passwords to enhance restaurant security: Read more

Pizza Expo 2016 – Will we see you there?

pizza tossIt’s coming up quickly! With just over 3 months until show time, we’ve started planning for International Pizza Expo 2016, March 8-10 at the Trade and Convention Center in Las Vegas. Read more

Restaurant Marketing: 5 Marketing Tips to Boost Sales

marketing imageLooking to make more dough?  New restaurant marketing strategies can recognize and reward existing customers—and attract new ones. Here are five marketing strategies to help build your customer base and increase sales in the restaurant: Read more

Online Ordering: The Ultimate Upsell?

Brygid-demoDEMOYou’ve probably seen them: figures and statements that talk about how online ordering can boost pizza ticket totals and averages. Maybe you’ve even experienced this phenom yourself? Some sources say that effective online ordering with suggestive selling can lead to ticket averages that are 15 to 27% higher than in-store averages.

Let’s take a look at what’s responsible for the increase in online ticket totals, and how you can be sure your site is designed to take advantage. Read more

Customer of the Month: Lori Mourlam and Godfather’s Pizza

Lori Mourlam1This week, we are featuring customer of the month, Lori Mourlam, Vice President of ROC Management. Formed in 1980 to provide support services for the Godfather’s Pizza Restaurants, ROC now owns 15 Godfather’s Pizza restaurants operating in Iowa and Minnesota. Perfecting pizza since 1973, Godfather’s Pizza continues to be recognized for living up to the statement: “There’s Nobody’s Pizza, Like Godfather’s Pizza.” Read more

SpeedLine POS Adds Mercury StoreCard: Gift, Rewards, and Mobile Payment

Mercury StoreCard

Scan a plastic card or QR code on a convenient mobile app

Today SpeedLine announced a new payment and guest rewards integration between the point of sale and Mercury StoreCard.

A private label gift, rewards, and mobile payment card in one, the StoreCard gives restaurant operators new tools to encourage repeat business—at little to no added cost. Guests can earn cash back rewards, give gifts, and pay for their meals with either a smartphone or plastic stored value card.

And the guest’s physical StoreCard is easily converted to a mobile wallet, so they can pay or redeem cashback rewards by scanning a code on their phone.

StoreCard encourages customer loyalty through rewards and a faster, more convenient checkout experience. And StoreCard transactions are free and unlimited for SpeedLine users if the restaurant already processes credit cards with Mercury.

Guests can easily load and reload funds onto the StoreCard: cardholders can reload a StoreCard automatically by simply linking it to a credit card.

For restaurants in the US, the SpeedLine integration with Mercury StoreCard also includes Card Studio, an ecommerce website that makes it easy for restaurant guests to purchase and send physical or e-gift cards to friends and family.

Restaurant operators who already use MercuryGift® can add StoreCard with no change to the POS.

More Info

Halloween Prep in the Pizzeria: How to Plan for Scary Great Sales without Scary Waste

pumpkinHalloween. On a Saturday.

For the average pizza delivery restaurant, it’s a guaranteed banner night. So how do you prep for a night like that to maximize its potential?

On a regular day, it’s pretty clear at the end of the night when you haven’t forecasted your sales accurately. On a potentially record sales night, “guesstimating” sales can be a disaster. Read more

Profile: Meet Craig Baker

craigLoyalty is a valuable commodity, with customers and staff alike. And at SpeedLine, we are proud of the tenure of our talented team.

This month, we profile Enterprise Sales Manager, Craig Baker, as he celebrates a milestone anniversary at SpeedLine: his fifth. Entrepreneurial at heart, with more than a decade of hands-on experience developing channel sales for a West Coast media group, Craig came on board as Sales Manager in 2010. In recent months, he has moved into the new role of Enterprise Sales Manager, consulting with new and long-term chain clients on technology strategy and point of sale implementations. Read more

Top 6 Reasons Why Your Business Should Start Accepting EMV Chip Cards

EMV cardsThe EMV migration deadline has finally arrived in the US, and questions about why businesses should accept EMV chip cards are pouring in. A lot of these questions are based on incorrect information and myths that are rampant in the industry right now.

(Debunk these myths, watch a recorded version of our recent webinar – Fact vs. Fiction: EMY Myths Debunked)

First, we want to make it clear, that migrating to EMV is not a government mandate, it is a business decision for the merchants. However, it is recommended that merchants of all sizes migrate. Read more