From Industry Experts

Restaurant Operations: 3 Equipment Essentials for Effective Pizzeria Operations

As we get ready to head to Pizza Expo 2017 next week, we’ve been thinking about what a fantastic opportunity it is to check out new pizza and delivery-related products. If you’re looking for ideas to improve operations in your pizzeria, Pizza Expo is a great place to start.

Whether you’re opening a new restaurant, or replacing  aging equipment, ensuring your restaurant equipment is in tip-top shape is a key factor in fine tuning operations.

These are three equipment essentials for any pizza and delivery operation: Read more

Pizza Expo 2017 – The Final Countdown!

Pizza Expo

The team at SpeedLine is gearing up for the “Largest Pizza Show in the World.” International Pizza Expo will take over the Las Vegas Convention Center in less than two weeks.

SpeedLine POS at Pizza Expo

Visit SpeedLine at Pizza Expo 2017 in booth 421

Come down March 28-30, and check out what Pizza Expo 2017 has on the roster. This year there are many great seminars to check out.

Seminar Schedule

On top of that, attendees enjoy outstanding food samples, cooking and baking demonstrations, the International Pizza Challenge, and the World Pizza Games.  Attend the Pizza Expo Block Party or Acrobatic Dough Tossing Finals.  And new in 2017, sign up for Scott’s Las Vegas Pizza Tour.

See SpeedLine POS at Pizza Expo

Visit SpeedLine at Booth 421

Where we will be happy to show you the latest in pizza point of sale.

  • Bring your questions.
  • Learn how a POS designed for pizza delivery can streamline operations and help you see more clearly into every area of your business.

See SpeedLine LiveMaps at Pizza Expo

See the impact of LiveMaps Visual Dispatch on delivery profit.

In the market for a new POS? Expo booth visitors get the LiveMaps software free with purchase through May 31, 2017!

We are also giving away an Apple Watch each day of the show.

Win an iWatch at Pizza Expo

Enter to win at Booth 421 daily.

Not registered yet? Save $50 off a 3-day pass with code SPEE50.

 

Continuing Care: Does Your POS Vendor Offer After-Sale Services?

SpeedLine restaurant POSToo often, we hear stories of POS vendors whose attention to service tails off shortly after the check is cut. This can leave restaurant owners scrambling to maintain their systems and get the most out of their technology investment.

If you’re shopping for a POS system or other restaurant technology, one of the important things to consider is what happens after the system is installed and paid for. Does the vendor offer ongoing support? Menu and setting management services? Online training materials? Aftermarket equipment options? Read more

Restaurant Security: EMV and PCI Fraud Safeguards

If EMV and PCI are just letters to you, you should know that these acronyms represent important security standards for your business.

Did you know that if a guest uses a counterfeit or stolen, chip-enabled payment card in your restaurant, if you are not using an EMV card reader, you are liable for any and all chargebacks? Chargebacks of this kind are on the rise. Read more

From the Archives: Restaurant Marketing to Millennials 101

iStock_000021725832XLargeHow important are Millennials in your restaurant marketing strategy?

With more than 80 million people born between 1977 and the mid 1990’s in the United States, Millennials are said to be the most influential audience since the baby boomers.  In fact, according to the National Restaurant Association, “Millennials—also known as Generation Y and Generation Now—are a large and diverse market with significant spending power.” Confident, expressive, optimistic, and ready to change the world. Millennials are a group that think and behave different from other generations. Read more

Restaurant Management: Cash Controls at the Point of Sale

What steps are you taking today to ensure lean, profitable operations in the restaurant? Managing the flow of cash through the restaurant is a critical piece of your security plan. Read more

Best Restaurant Technology Blog Posts of 2016: The On Point top 10

Looking back, 2016 was an amazing year for innovation in restaurant technology. EMV rollouts and a range of new digital payment options drove major changes in payment processing for many restaurant brands. Online ordering continued to grow at an exponential rate. And we’ve seen a range of new developments in delivery—from third-party services to delivery by drone.

The top 10 most popular 2016 On Point posts offered insights into ways you can leverage restaurant technology (and the point of sale system in particular) to streamline operations and boost restaurant profit. Read more

From the Archives: 3 Ways to Make it Right – Dealing with Customer Complaints

customer complaints photoIt’s human nature: no matter how good the food and service, every restaurant will experience some complaints. What sets successful restaurants apart is how they handle them.

There is no question—customers who report a problem expect a quick answer. A fast and positive response can increase customer loyalty beyond what it was before the negative experience. But ignoring customer complaints can cost you customers. Not only the complainers, but potentially their friends (real and virtual), family, and anyone who reads their negative reviews online.  Check out these 3 tactics to dealing with customer complaints: Read more

Restaurant Management: The Big 4 Reports and Alerts to Watch

Restaurant managementLet’s face it. It can be hard to keep your finger on the pulse of your pizzeria every hour of every day. But your point of sale system can track events for you, so management can keep an eye on the big picture.

 

Are you using all four of these key POS tools to help reduce theft and drive efficiency?

Read more

5 Ways Your POS can Help Prepare for the Holiday Rush

holiday shoppingThe holiday season is upon us, and for most restaurants, that means an uptick in business over the next month. Hungry holiday shoppers create an opportunity to turn new guests into regulars. But the key is in the preparation. Rushed visitors won’t be impressed if their order is late or out of stock. Or if staff are harried and unfriendly.

Here are five ways you can use the tools in your point of sale system to take full advantage of the increased sales volume. Read more