Too often, we hear stories of POS vendors whose attention to service tails off shortly after the check is cut. This can leave restaurant owners scrambling to maintain their systems and get the most out of their technology investment.
If you’re shopping for a POS system or other restaurant technology, one of the important things to consider is what happens after the system is installed and paid for. Does the vendor offer ongoing support? Menu and setting management services? Online training materials? Aftermarket equipment options? Read more
Do you know when your delivery driver’s insurance is due? Or when your cook’s FoodSafe certification is scheduled to be renewed?
With all the operational factors you need to monitor every shift, it can be difficult to keep track of every little detail that comes with managing employees. So how can you stay on top of things?
Here are 5 ways to set up your point of sale system to track the details for you: Read more
Have you considered implementing a loyalty program in your restaurant?
Studies show that it costs substantially more to acquire a new customer than to keep existing customers coming back. And implementing the right loyalty program can help. According to Hubspot, “a 5% increase in customer retention can lead to a 25-100% increase in profit for your company.” And beyond sales, loyalty programs help pizza operators increase brand loyalty, and maximize the lifetime value of their customers. Read more
Founded in 1981 by Adrie Groeneweg in Hull, Iowa, Pizza Ranch is saddling up for the future, giving every guest a legendary experience at over 180 locations in 13 states across the mid-Western US. Pizza Ranch is known by their customers for their “It’s Our Famous, Buffet Your Way” which boasts a wide variety of tasty options including: pizza, chicken, potatoes, salads, and delectable desserts.
Back at the Sioux Center Ranch, we had a chance to meet with the manager, Spencer Groeneweg, to learn what makes Pizza Ranch stand out. “A big thing that sets us apart is our culture, and how our vision and mission statements points to a bigger cause than Pizza Ranch.” says Groeneweg. Integral to the communities they serve, Pizza Ranch’s Community Impact Fundraising Events make it easy for local schools and charities to raise money by having their members come in and help serve the guests, earning a percentage of the sales and/or donations from the evening. On a global scale, Pizza Ranch also makes an impact with their Coffee Partnership Program, assisting schools in Southern Ethiopia. Read more
The modern pizza that we know today is said to be traced back to baker and restaurant owner, Raffaele Esposito of Naples in 1889. As the legend goes, the three ingredients of the classic Margherita that started the modern day phenomenon are: mozzarella, tomatoes, and basil, coincidentally the colors of the Italian flag.
According to Inventors Expert, Mary Bellis, this pizza is named after Queen Margherita, who was visiting Esposito’s restaurant with her husband, Italian King Umberto. Pizza was then brought to North America by Italians, and the first pizzeria was opened in New York City in 1905. Read more
Do you follow On Point: The Restaurant Technology Blog? As we wrap the year, the On Point editorial team invites you to catch up on the top 10 posts of 2015. Read more
Looking to make more dough? New restaurant marketing strategies can recognize and reward existing customers—and attract new ones. Here are five marketing strategies to help build your customer base and increase sales in the restaurant: Read more
This week, we are featuring customer of the month, Lori Mourlam, Vice President of ROC Management. Formed in 1980 to provide support services for the Godfather’s Pizza Restaurants, ROC now owns 15 Godfather’s Pizza restaurants operating in Iowa and Minnesota. Perfecting pizza since 1973, Godfather’s Pizza continues to be recognized for living up to the statement: “There’s Nobody’s Pizza, Like Godfather’s Pizza.” Read more
This month, we profile Enterprise Sales Manager, Craig Baker, as he celebrates a milestone anniversary at SpeedLine: his fifth. Entrepreneurial at heart, with more than a decade of hands-on experience developing channel sales for a West Coast media group, Craig came on board as Sales Manager in 2010. In recent months, he has moved into the new role of Enterprise Sales Manager, consulting with new and long-term chain clients on technology strategy and point of sale implementations. Read more
A pizza-specific POS system gives you the ability to design custom order entry screens for your menu, but one size does not fit all pizza menus. In fact, a typical pizza menu with multiple sizes, crusts, sauces, and toppings allows your customers to create literally millions of variations. Software designed specifically for pizza point of sale can handle this level of complexity, and even streamline operations with ordering screens tailored to fit your menu. Read more