Five Guest-Pleasing Pizza Online Ordering Sites

Women ordering delivery online on her mobile phoneOnline ordering is increasingly a necessity for delivery restaurants. According to a study by orderTalk, almost two thirds of Americans order meals online. But as online ordering has gained popularity, customer expectations have also increased.

Here is a look at how five pizza chains are tackling those expectations—and what makes them awesome.  Read more

Increase Your Restaurant Profits Through Non-Labor Cost Control

An employee is cleaning a pizza restaurant kitchen with his back to the camera.When restaurant revenue takes an unfortunate turn for the worse, owners often scramble for a response and resort to cost cutting. But cost cutting is a knee-jerk reaction. It’s not a long-term solution.

So what do you do instead?

Avoid rash action, and instead practice ongoing cost control. Read more

4 Reasons to Update Your Delivery Zones

delivery zone performance heat mapIf you’re like a lot of busy restaurant operators, your delivery zones may be “set it and forget it”—perhaps set up when your POS system was installed, but not reviewed since. If you do a lot of delivery business though, it’s worth revisiting your zone setup regularly.

Tweaking delivery zone settings doesn’t take long, and automating things like charges, taxes, and minimum order size can save you a lot of time and money in the long run.

Delivery zones help set accurate customer expectations around delivery times, and define delivery charges to recover costs. Read more

Delivery Management: Pizza & Delivery POS Best Practices

Is your delivery operation as efficient as it could be?

Trim delivery labor costs systematically with a point of sale system designed for pizza and delivery. Read more

From the Archives: Managing Access to Avoid Internal Theft

Fingerprint sensors help prevent theftAccording to the Statistic Brain stats site, employee theft accounts for more than $50 billion in lost sales to employers in the Unites States each year, or about a 7% average of annual revenues. That’s an alarming number, and one many restaurant operators know all too well.

Statistic Brain also reports that approximately 75% of employees have stolen once, and 37.5% at least twice. Even if you trust the people working for you, those statistics mean putting the proper tools in place to protect the business is critical. Read more

3 Payment Technologies Restaurants Need to Increase Security

By Tracey Stonebrook, Strategic Development Program Manager, North America/Ingenico Group

Hospitality is a dynamic industry and is constantly evolving, particularly with the integration of new technologies to engage customers and improve service quality. Hospitality executives need to be aware of key technologies in the market, including the latest developments in payment solutions.  I’ve summarized three technologies that hospitality tech executives need to understand. Read more

7 Summer Restaurant Promotion Ideas You Need to Try

With the steady increase in tourists, foot traffic and outdoor events, the summer season can be huge for many restaurants—while others find summer to be a sales challenge, with barbecues and sunny weather keeping guests at home (or at the beach). We’ve put together some promotion ideas to help you capitalize on this time of year to make the most of the summer season.

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Customer of the Month: Supremo’s Pizzeria

Supremo’s Pizzeria founders Don and Gayle Speicher set out with the goal of providing top notch customer satisfaction while making the best product possible—Where Taste Reigns SUPREME™.

The Speichers’ son, Steve, has been integral to the success of the family business. Steve’s passion for pizza started in college when he began driving for Supremo’s Pizza. Today, he keeps his parents’ goals in mind, managing the North Hills location as well as the company’s digital marketing materials and revisions to the point of sale menu and coupons.

We caught up with Steve to find out more about Supremo’s Pizzeria and the impact the SpeedLine point of sale system has had in many different areas of their business. Read more

Restaurant Marketing: Facebook Tips from Smart Pizza Marketing

FacebookWe at Smart Pizza Marketing, have spent thousands, and have been able to use the data obtained to really help others understand what is currently working. In this post, I am going to share the three specific things that are really working well right now on this incredible social network. Read more

From the Archives: Savvy Summer Hiring – How to Spot the Good Students

savvy summer hiringAre you fully staffed for summer? It’s that time of year when students are thinking about how they can earn some money during the summer break.

Many restaurant operators find that hiring reliable staff can present challenges on a regular basis. Hiring seasonal staff has its own unique set of challenges. Before you leap into recruiting, consider these quick tips for savvy summer hiring: Read more