From Restaurant Technology

Restaurant Security: EMV and PCI Fraud Safeguards

Restaurant SecurityIf EMV and PCI are just letters to you, you should know that these acronyms represent important security standards for your business.

Did you know that if a guest uses a counterfeit or stolen, chip-enabled payment card in your restaurant, and if you are not using an EMV card reader, you are liable for any and all chargebacks? Chargebacks of this kind are on the rise. Read more

From the Archives: Restaurant Marketing to Millennials 101

iStock_000021725832XLargeHow important are Millennials in your restaurant marketing strategy?

With more than 80 million people born between 1977 and the mid 1990’s in the United States, Millennials are said to be the most influential audience since the baby boomers.  In fact, according to the National Restaurant Association, “Millennials—also known as Generation Y and Generation Now—are a large and diverse market with significant spending power.” Confident, expressive, optimistic, and ready to change the world. Millennials are a group that think and behave different from other generations. Read more

Mid-America Restaurant Expo Starting this Weekend

mid america restaurant expoCome down and visit SpeedLine Solutions and regional reseller Pure POS at Mid-America Restaurant Expo this Sunday, January 29th and Monday, January 30th.

The expo will be held at the Greater Columbus Convention Center. Doors will be opening at 10:30 am.

Read more

Best Restaurant Technology Blog Posts of 2016: The On Point top 10

Looking back, 2016 was an amazing year for innovation in restaurant technology. EMV rollouts and a range of new digital payment options drove major changes in payment processing for many restaurant brands. Online ordering continued to grow at an exponential rate. And we’ve seen a range of new developments in delivery—from third-party services to delivery by drone.

The top 10 most popular 2016 On Point posts offered insights into ways you can leverage restaurant technology (and the point of sale system in particular) to streamline operations and boost restaurant profit. Read more

Restaurant Management: Increase Delivery Efficiency with Visual Dispatch

LiveMaps visual dispatch - efficient deliveryGone are the days of effectively running a pizza delivery operation with a pad of paper and a rotary phone.

Today, your business is sharing space with Amazon and Uber. And as a result, your customers’ expectations around delivery are very different today than they were a few years ago.

To compete in this new delivery space, a Visual Dispatch system gives you an edge. This can make it easier to plan routes and pair nearby orders for efficient delivery. Read more

Managing Restaurant Operations across Multiple Locations

managing operationsHow do you stay on top of performance and ensure brand consistency in multiple stores and regions?

It takes clear visibility into performance at every location, every day. Successful chains use business intelligence from their stores along with central management tools to drive efficiency, consistency, and profitability across the brand. Read more

Turning the Tables: Capitalizing on Restaurant Aggregators

XT4015_terminal_main_menuThe argument is over! Right? Restaurant aggregators like Grubhub/Seamless and Eat24 are here to stay. Now we can focus on how to use these tools as revenue generating engines for your restaurant. It is common knowledge that the percentage of profit withheld by restaurant aggregators can make it difficult to find an upside, but trust me it’s there, you just have to look a little harder. Following these 3 steps will increase revenue from restaurant aggregators and eliminate the headaches that come with restaurant delivery logistics. Read more

Pizza Delivery Drones: Future or Fantasy?

dronesYou’ve probably seen the videos: pizza delivery drones are out there now. But how many are actually delivering pizza for real, and how many are simply a brainchild of the company’s marketing department—a publicity stunt?

The truth is that, even for large, sophisticated companies like Amazon and Google, regular delivery by drone is likely some distance into the future.

Here are a few reasons why: Read more

From the Archives: Protecting Your POS Data—Creating a Backup Strategy

business peopleBacking up the data in your restaurant POS is a critical part of regular system maintenance. Not backing up your data regularly can be costly to your business.

For SpeedLine POS users, the first step is a tool called Hot Backup. Working behind the scenes, Hot Backup protects against hardware failure and human error by backing up your data from one station to another automatically all day long.

But to make sure that your data is safe from disasters like fire, flood, or theft, you’ll also need an off-site backup. Read more

Customer Demand Drives Restaurant Technology Changes

Customer Demand Drives Restaurant Technology ChangesIn a recent Pizza Marketplace webinar, I shared a story from an RMagazine interview with STACKED CEO Paul Motenko. Motenko shared this observation, which applies across any restaurant technology decision:

The most important and lasting technology changes in the restaurant industry aren’t about technical possibilities. Real shifts are driven by what restaurant guests want. Customer demand.

So how is customer demand influencing your restaurant technology choices? Read more