A week after our return from the International Pizza Expo, we’re still digesting all that we saw and heard at this year’s big show.
Conversations with restaurant operators at the Expo are a crash course in how the industry is changing—and how it stays the same.
The radical changes that stood out to me were around mobile technology. Restaurant operators were looking for solutions for mobile order entry in the store. And flexible options to handle online orders from a surprisingly wide set of providers. Read more
Come down and visit SpeedLine Solutions and regional reseller Pure POS at Mid-America Restaurant Expo this Sunday, January 29th and Monday, January 30th.
The expo will be held at the Greater Columbus Convention Center. Doors will be opening at 10:30 am.
We are very excited to celebrate an employment anniversary with two of SpeedLine’s very own. In today’s competitive job market, it’s unique to find employees who are committed to an organization for the long term. To have two members of the same team celebrating this accomplishment is a special occasion indeed. Let’s take a look at two members of the customer service department who are making a 10-year splash with SpeedLine this summer. Read more
Do you receive orders from third-party sites like GrubHub or Doordash?
Restaurants today are accepting orders from a growing number of restaurant aggregator and third-party ordering sites. These sites can be an important sales channel for restaurants in major markets—and are becoming more popular across the country. Although they may charge more than other online ordering providers, in the right market, third-party ordering sites can attract a lot of new business. Read more
Have you recently opened a new pizzeria, or plan on opening one soon? Advice from experienced operators at Pizza Expo can help you avoid a lot of common pitfalls and save you time and money.
At International Pizza Expo, a panel of operators who have launched multiple units will share their experiences in tonight’s Power Panel Discussion: Common Pizzeria Start-Up Mistakes and How to Avoid Them. Panelists include SpeedLine customer and owner of Pablo’s Pizza, Paul Knaysi (read Paul’s own startup story in this case study), as well as Scott Anthony, owner of Punxsy Pizza, Jeff Smokevitch, co-founder of Brown Dog Pizza, and Tony Gemignani of Tony’s Pizza Napoletana. Read more
Today SpeedLine announced a new payment and guest rewards integration between the point of sale and Mercury StoreCard.
A private label gift, rewards, and mobile payment card in one, the StoreCard gives restaurant operators new tools to encourage repeat business—at little to no added cost. Guests can earn cash back rewards, give gifts, and pay for their meals with either a smartphone or plastic stored value card.
And the guest’s physical StoreCard is easily converted to a mobile wallet, so they can pay or redeem cashback rewards by scanning a code on their phone.
StoreCard encourages customer loyalty through rewards and a faster, more convenient checkout experience. And StoreCard transactions are free and unlimited for SpeedLine users if the restaurant already processes credit cards with Mercury.
Guests can easily load and reload funds onto the StoreCard: cardholders can reload a StoreCard automatically by simply linking it to a credit card.
For restaurants in the US, the SpeedLine integration with Mercury StoreCard also includes Card Studio, an ecommerce website that makes it easy for restaurant guests to purchase and send physical or e-gift cards to friends and family.
Restaurant operators who already use MercuryGift® can add StoreCard with no change to the POS.
Join us this Thursday, October 22nd at 2 PM ET, for a live technology webinar. Learn how the technology decisions that you make for your restaurants today—and next year—could determine your ability to compete in 2020 and beyond.
Earlier this week, we released a new release of the SpeedLine point of sale software for EMV.
Watch a quick preview:
Focus on Secure Payments
Every payment transaction in this new release of SpeedLine point of sale is more secure: sensitive payment card data can never be retrieved from the SpeedLine POS database by malware. The POS does not store this information for any transaction.
With EMV chip card processing, you avoid liability for fraudulent card-present transactions. And the new EMV PIN pads also support contactless NFC for fast and convenient tap to pay, and pay by smartphone app such as Apple Pay or Google Wallet.
Plus, SpeedLine 7.2 is the first pizza and delivery point of sale application to earn validation against the new PA-DSS 3.1 standard.
SpeedLine 7.2 also adds support for Mercury StoreCard. Drive sales with StoreCard for gift, rewards, and mobile payment. And pay no transaction fees if you use Mercury for credit card processing.
Also in this release, find more enhancements specifically requested by SpeedLine users to:
- Caller ID
- Employee messaging
- Gift card payments
- Address and delivery zone validation
- Coupon expiration
- Menu building
- Kitchen monitor and make tickets
- And more.
Recently, we had the opportunity to catch up with SpeedLine Customer of the Month, Ray and Roma Levasseur, owners of the South Surrey franchise of Papa Murphy’s Pizza Canada.
Ray shares why investing in a SpeedLine POS system has been “one of the best things we ever did for the business”:
The highlight for our team was the opportunity to talk with current customers and meet new ones. Hot topics this year included web and mobile ordering, delivery management and marketing to Millennials. Read more