Connected Restaurant Series: Papa Gino’s Case Study
Following the completion of SpeedLine POS rollout to 273 Papa Gino’s Pizza and D’Angelo Grilled Sandwiches locations this summer, today we released an inside look at the systems integration work that went into preparing for a successful rollout—and how 8 external integrations to the restaurant POS systems drive efficiency and business intelligence at Papa Gino’s.
After 20 years with a proprietary POS system, growth plans at Papa Gino’s Pizza and D’Angelo Grilled Sandwiches had IT executives looking into new technology their existing proprietary POS couldn’t handle. Although their existing information systems were tailored to their business and working well, they were approaching a dead end.
With a new POS solution from SpeedLine, Papa Gino’s set out to:
- Upgrade the POS technology with no disruption to operations or management.
- Enrich their business intelligence infrastructure by connecting the new POS with existing systems and tapping into more detailed data.
The result: a richer restaurant information ecosystem.
“From day one of the rollout, all our systems were talking to each other,” CIO Paul Valle says.
Interconnected systems drive efficiencies in every area of operations, from purchasing to web ordering to payroll. For Papa Gino’s keeping these connections intact was a critical factor in the new POS rollout.
Perhaps more important, the connected POS systems feed the company’s COGNOS business intelligence system with rich, detailed information to drive new analysis of customer preferences, marketing efficiency, and cost performance.